A resident guide to the questions worth asking.

Before the tour

• Write down your move window, preferred layout and monthly cost ceiling. Keep your financial documents for the property’s official application process.
• Ask whether you can see the exact apartment and its route to parking, elevators and exits.
• If you want to use a resident referral, ask the leasing office when and how it must be recorded.

Before signing

• Request a complete cost sheet: base rent, required recurring charges, utilities, parking and one-time costs.
• Ask for renewal, early termination and notice requirements in the lease.
• Ask how to submit routine maintenance requests and how urgent issues are handled outside office hours.
• Confirm any features or accommodations you need directly with management.

Before moving day

• Confirm loading access, any elevator reservation process, moving hours and insurance requirements for movers.
• Get the key handoff, utility activation and internet setup steps.
• Document the apartment’s condition with dated photos and follow the property’s process for reporting existing issues.

Keep these together

Save your signed lease, move-in checklist, cost sheet, maintenance contact information and any written referral acknowledgment in one place. A saved referral email helps document the introduction, but does not establish eligibility by itself.

Explore Canal Street, parking questions and the October planning guide.